Last updated: October 6, 2026
Second Call Co ("we", "us") sets up text message and lead follow-up systems for home service businesses. This policy explains what information we collect and how we use it.
Information you give us when you contact us, book a call or become a client, like your name, business name, phone number and email. When we run texting for a client business, we process the names, phone numbers and messages of that business's customers on the business's behalf.
To reply to you, provide our services, send appointment and service related messages, and improve our services. We do not sell personal information.
If you give a business that uses our system your phone number, you may receive text messages about your inquiry, quotes, appointments and reviews. Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out. Reply HELP for help. You can also email hello@secondcallco.com to opt out.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.
We share information only with service providers that help us run our services (for example our messaging and scheduling platforms), when required by law, or with the client business you contacted.
We use reasonable safeguards to protect information and keep it only as long as needed to provide our services or meet legal requirements.
Questions or requests: hello@secondcallco.com